Terms of service

Terms of Service

Welcome to Changed, Not Finished. These Terms of Service apply when you visit our website, purchase our products, or otherwise use our online store. By using this website, you agree to these terms.

Our Store
Changed, Not Finished offers apparel, accessories, gifts, journals, digital products, awareness-related items, and other products centered around encouragement, caregiving, recovery, awareness, and navigating life changes. Products and availability may change at any time.

Orders
By placing an order, you agree that the information you provide is accurate and complete. We reserve the right to cancel or refuse an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or errors in product information.

Pricing & Payment
Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges may be added during checkout. Prices, promotions, and product availability may change without notice.

Products & Fulfillment
Some products are made to order or fulfilled by third-party production and fulfillment partners. Colors, placement, sizing, and other characteristics may vary slightly from images shown on the website.

Shipping
Processing and delivery estimates are provided as estimates and are not guaranteed. Delivery times may vary based on the product, fulfillment provider, destination, carrier, weather, holidays, and other circumstances outside our control.

Returns & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before purchasing, particularly for personalized, customized, made-to-order, and digital products.

Digital Products
Digital products purchased from Changed, Not Finished are for the purchaser's personal use unless the product listing specifically states otherwise. They may not be reproduced, resold, redistributed, or commercially exploited without permission.

Intellectual Property
Unless otherwise stated, the Changed, Not Finished name, original designs, graphics, written content, and other original materials on this website are owned by or licensed for use by Changed, Not Finished. They may not be copied, reproduced, or used commercially without permission.

Information and Awareness Content
Content shared by Changed, Not Finished about caregiving, recovery, disability, health conditions, awareness, or similar topics is intended for general informational, awareness, and supportive purposes. It is not medical, legal, financial, or other professional advice and should not replace guidance from a qualified professional.

Third-Party Services
Our store may use third-party services for payments, production, fulfillment, shipping, website functionality, or other business operations. Your use of certain services may also be subject to the applicable provider's terms and policies.

Limitation of Liability
To the fullest extent permitted by applicable law, Changed, Not Finished will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these terms limits rights or remedies that cannot legally be limited.

Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this website with the revised effective date.

Governing Law
These Terms of Service are governed by applicable laws of the State of Texas and the United States, without limiting any consumer rights that apply under law.

Contact
Questions about these Terms of Service can be sent to changednotfinished@gmail.com.

Effective date: September 29, 2026